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International Services - Roaming

International Roaming

If you are traveling overseas, you can choose from one of two Bluegrass Cellular plans:

  • Day Pass
    trial
  • Pay As You Go


With both plans:

  • You must have a global and HD calling capable device with VoLTE turned on.
  • Cellular watches are not supported and will not work. You will need to turn off cellular connectivity while traveling internationally.
  • You must call or go to a store to set up either plan.
    • No need to contact us after your plan is set up.
    • You will only be charged the plan rates if you have international roaming usage.
  • While most of the popular travel destinations have solid 4G coverage, you will find you won’t be able to receive phone calls in 3G-only areas. If you return to the U.S. and are experiencing calling issues, please contact customer service to report the problem.
  • If you have issues while abroad, call our customer service line at 1-270-276-6361 or go online to fill out an International Trouble Ticket.
  • You will receive a welcome message when you arrive in a new country.

Pay As You Go
AVAILABLE FOR ALL ZONES

The Pay As You Go plan is exactly that; you will be charged only for what you use per the information below.

Zone 1
Voice (per min): $0.75
SMS/MMS (sent only): $0.50
Data per MB: $2.00
Zone 2
Voice (per min): $1.50
SMS/MMS (sent only): $0.50
Data per MB: $2.00
Zone 3
Voice (per min): $1.50
SMS/MMS (sent only): $0.50
Data per MB: $2.00
Zone 4
Voice (per min): $2.50
SMS/MMS (sent only): $0.50
Data per MB: $2.00
High Cost
Voice (per min): $8.25
SMS/MMS (sent only): $0.50
Data per MB: $21.00

Available Plan Zones

Please view our PDF for specific zone information to help determine whether Day Pass – Trial Offer or Pay as You Go is most beneficial for your international travel. If your destination is outside zones 1–3, you will need to choose Pay As You Go.

 

Frequently Asked Questions

Choosing A Plan

Visit your nearest Bluegrass Cellular store or call to set up your Day Pass – Trial Offer or Pay as You Go plan. If you do not have a global or HD calling-capable phone, you’ll need to choose our roaming without HD calling option.