For Bluegrass Cellular customers within our coverage area calling internationally. International Calling will allow voice and text messaging to over 150 countries around the world.
Place unlimited calls from inside the United States to Mexico for $10.00/month*. Available with select plans only. Legacy plans will be charged the $3.99 per month and have a per minute rate depending on the country.
*Calls to Canada are no charge on any plan and do not require additional features
You must qualify and be approved to use International Calling. To apply for International Calling dial 1-800-928-CELL (2355).
Rates for International HD Calling start at 25¢ per minute.
No approval or request required for HD Calling International Calling capability.
For Bluegrass Cellular customers traveling internationally. International Roaming allows you to stay connected with voice and text messaging in various countries around the world.
There are two options when it comes to using a device for International Roaming:
Certain Bluegrass Cellular Devices are International Roaming capable:
Must purchase World Sim Card for $15 plus tax
You must qualify and be approved to use International Roaming. To apply for International Roaming call 1-800-928-CELL (2355).
These countries do not require a World Sim Card, approval, or anything! You will receive a text message letting you know the rates and greeting you into the country.
|Country||Rate Per Minute||Rate Per Text (In and Out)|
|Puerto Rico||$1.99||Sent $0.25 / Received $0.00|
|US Virgin Islands||$1.99||Sent $0.25 / Received $0.00|
* All calls are billed in full minute increments with International Directory Assistance calls billed as regular airtime charges. You will need to place the country code in front of the number you are dialing when calling or texting internationally. For a listing of country codes, visit this website. For a listing of international emergency telephone numbers equivalent to 911 in the United States, or for general travel advisories, please consult the U.S. Department of State website. Rates do not include taxes, surcharges or other fees.
Customer may also use International Data services abroad. Much like our regular services, pricing varies by data bucket and like our International talk/text services, the zone traveled to impacts overall pricing.
The International Data will be a separate bucket from the existing data used within the states. Customers will receive the same courtesy data notices while traveling abroad just like at home.
Currently, International Data is available on the following devices:
|Europe and Most of Canada||10MB||$4||$0.50/MB|
|Latin America & Asia Pacific||10MB||$15||$1.75/MB|
|Africa & Middle East||10MB||$35||$3.50/MB|
To review which countries are located in each zone, please click HERE.
Travel abroad with unlimited and secure data access. Using TEP Wireless Wi-Fi hotspot, you can keep your Bluegrass Cellular devices and tablets connected securely with data access for $8.95 a day.
Click here to order your Wi-Fi hotspot rental, please allow for up to 5 days shipping, and be sure to ship your rental back after use to avoid charges.
See the following documents for advice specific to your phone type.
If you are having problems with making or receiving calls, try the following steps:
For assistance while traveling outside of the United States, please call 001-270-765-6361, select option 2, Technical Support, to speak with the International Concierge Service.
If you would rather open a ticket and receive a call back, click here to fill out the International Help Form. Please expect a call within 48 hours.