Bluegrass Cellular

What is the charge to use Mobile Office?

BlueWorks Mobile Office is available for $39.95 per month for email and internet use. Mobile Office uses text messaging for setup; therefore a text messaging package must also be selected. If no text package is selected, outbound text messages will be billed at $.20 per message. Inbound text messages are free of charge.

How am I billed for accessing BREW applications for my phone?

You’ll need to pick a Basic Mobile Web/BREW® package, since you are technically using mobile web service to access the BREW® application catalog.

We also offer bundled packages for access!  Check out our rates.

How am I billed for Mobile Web Access?

You will need to select a Mobile Web plan, that gives you access to the Mobile Web menu and BREW® applications (if available on your phone):

We also offer bundled packages for access! Check out our rates.

How am I billed for picture messaging?

Picture Messaging goes hand-in-hand with Mobile Web due to the way your pictures are sent, so you must subscribe to one of the Mobile Web/BREW™ Access/Picture & Text Messaging Bundled Plans, which will appear on your bill each month.

What is the maximum size of an attachment that can be received on my PDA or Smartphone?

You can send or receive emails with attachments of up to 10 MB in size, but this depends on your email provider.

When I delete an email from my PDA device, does it delete it permanently from whatever account I am synching with?

The email will appear in the deleted box on your device but will not be deleted from your inbox in your regular email box until you delete it from there.  However, please note that if you delete email from your regular email box, the email will be deleted from your PDA inbox and will not show up in your deleted items at all.

Can I receive email attachments on my mobile device?

Yes. When an email message arrives with an attachment, you can select the attachment and mark it for download. Once marked for download, the attachment will be delivered to your mobile device during the next synchronization. In order to open, read or edit some attachments, you may need to purchase and install additional software for your device. With Palm devices, additional software is not widely available at this time.

What is "push" email?

Push email means that new emails, as well as calendar, contact, and task updates, are sent to your PDA or Smartphone automatically, without you having to manually synchronize your device.

What are BlueWorks Mobile Office Solutions?

BlueWorks Mobile Office Solutions is comprised of two available solutions - Mobile Office Email and Internet and BlackBerry® Email and Internet Service.  Both options have the capability to synchronize wirelessly your email, calendar, contacts, and tasks between a desktop PC or Mac and a wireless mobile device /BlackBerry® Smartphone. 

How can I receive and send email from my home or work email provider?

BlueWorks Mobile Office allows you to wirelessly send and receive your work and personal email on your mobile PDA or Smartphone. The software you select to use Mobile Office depends on the type of device you have.