Bluegrass Cellular

How do I download Twitter® for my BlackBerry® smartphone?

In the BlackBerry® App World application on your device, search for Twitter® and open Twitter® for BlackBerry®. Click Download button.

To download BlackBerry® App World, in your BlackBerry® Browser:

• Go to www.BlackBerry.com/AppWorld
• Scroll down to the Download button and click it
• Download Language from drop-down
• Click Download button

How do I activate my phone upon arrival?

Step 1: Please call customer applications via cell by dialing *228 from 8am-9pm EST Mon.-Fri., 9am-9pm EST Sat. or 11am-7pm EST Sun.

You will need the following information:
Mobile Number, Zip Code
Last 4 digits of the Account Holder’s SSN

Bluegrass Cellular order #
(Located on the top of your packing slip)

Step 2: Complete the Activation
1. Insert the battery into your new mobile phone and power it ON.
2. Dial *228 Send to complete the activation. When the activation has completed, your phone will read Activation Successful. This may take a few minutes.

How do I forward ALL of my calls to Voice Mail?

1. Press *72##
2. Enter your 7 or 10 digit cellular number
3. Press SEND or TALK
4. Wait for the tone
5. Press END or hang up
Click here for a one sheet guide on voice mail and call forwarding options!

What are your early termination fees?

If you should happen to terminate a 1 or 2 year agreement early, there is a $150 early termination fee per line. For college students going to college outside of our home coverage area, the fee is $50 with proof of move. 

Can I transfer info from my existing phone to my new one?

Let us help you upgrade! With most phones, we can transfer information from your existing phone to your new one so that you can keep your contacts and stored pictures.  The process only a few minutes in our retail locations, and varies by device.  Visit us for more information!

How do I purchase an MP3 from your site?

Amazon MP3 uses 1-Click ordering to make buying music quick and easy.  When you browse and find what you would like to purchase, upon the selection of a song or album you’ll need to set up an account (unless you already have one to log in with).  The music you buy from the Amazon MP3 store is charged to your default 1-Click payment method, which can be set up or updated in Your Account settings. 

Click “Buy” and after a simple one-time set-up for your payment method and downloading the Amazon MP3 Downloader program, your music downloads will start automatically. You may be asked to install the downloader. We recommend installing the application as it makes the download process much simpler.

1. Click on the title of the item you wish to buy to visit the song or album detail page.
2. To buy an entire album, click the Buy MP3 album with 1-Click button from the Album detail page.
3. To buy an individual track, click the Buy MP3 button to the right of the song name on the album detail page or click the Buy MP3 song with 1-Click button if you are on the song detail page.
4. Your purchase should download instantly. Check the status window of the downloader application to view the download progress.
Note: Amazon MP3 is currently only available for US customers.

Where can I purchase a memory card?

We offer many types of memory cards at Bluegrass Cellular.  Check your phone manual to see what size you will need.

How do I transfer the music that I downloaded to my phone by using a USB cable?

1. Plug one end of the USB Cord into the phone, and the other into the USB drive on you computer.
2. A window will pop up asking you what you want to do. Identify the name of the drive that popped up. It will be the name of your device.  For example BlackBerry: E
3. Locate and copy the file on your computer that you wish to transfer
4. Paste the file in a folder on the drive that popped up in step 2.
5. Your song should appear (be sure to check folders if present).

I downloaded the song/album I wanted. How do I transfer the music on my computer to a memory card so I can play it on my phone?

Using Windows Explorer to add music to the memory card from the computer
1. Insert card into your computer’s card reader
2. Click My computer
3. Find the name of your Card (usually the name of the manufacturer)
4. Open music player on your computer
5. Locate the song you wish to transfer to the memory card
6. Right click and select open file location
7. Right click and hover the mouse over send to then select the name of the memory card
8. Click My computer
9. Select the name of the Memory card
10. Your song should appear (be sure to check folders if present)

Can I play music on my phone?

Yes, if your phone has an MP3 music player on it, you can download your tracks and transfer them to your phone via USB or memory card and play music.