Bluegrass Cellular provides a number of standard features with your plan, FREE of per-use or per-month charges.
Like having your own technical wizard right on your device.
Pocket Geek runs background diagnostics, troubleshoots small issues and shows you how to address common concerns and make minor adjustments on your own. If additional help is needed, just one tap and your call will be routed to a dedicated Pocket Geek Agent at Bluegrass Cellular®. Plus, via the app or the web portal, you can access our comprehensive Knowledge Base and How-to Video Library.
Pocket Geek is available for either iOS or Android devices. To download, choose your device’s operating system below and follow the link.
Usage notifications allows customers to receive notifications when they reach certain voice, text and data thresholds. Alerts will be delivered via text message and/or email to help customers avoid unexpected overage charges.
* To opt-out call 1-800-928-CELL or *611 from your Bluegrass Cellular device.
The Visual Voicemail feature on iPhone allows you to immediately scroll through your voicemail messages by using the visual interface of the iPhone.
Bluegrass Visual Voicemail is an application that presents Android users a visual list of the messages in their voice mailbox on their mobile device, and allows them to select and play a message with just one click.
Download for Android
1 MB Nationwide Data
Available on Feature phones only. Allows Unlimited Data Access of nationwide data. ($.20 per MB for additional data.)
3 Way Calling
Want to be able to talk to more than one person at a time? Try 3 Way Calling. 3 Way Calling is free and can be added to your account upon request. 3 Way Calling is not available on Pay-As-You-Go plans. All calls are debited from your package plan. 3 way calling works differently depending on the phone being used. In most cases, the 3 way call starts by placing or receiving a call from one number. Select the option to connect another number. This option may be listed as conference call on your phone’s display, or add another caller. Some phones do not have menu options at all. These phones require you to press the send button once, dial the number, then press send again to connect the call.*Does not apply to unlimited or pay-as-you-go plans.
Unlimited Home Mobile-to-Mobile Calling
Call other Bluegrass Cellular customers in the Bluegrass Cellular home coverage area without using any of your monthly minutes.*Not available on all plans.
Toll Free Kentucky
Pay no long distance (toll) charges on calls made from the Bluegrass Cellular Home Coverage area to any area in Kentucky with a 270, 606, 859 or 502 area code.
Caller ID/Caller ID Block
Block calls from your phone so that your number is not passed to the receiver. Press *67 before dialing a call to use this feature.
Automatically forwards all of your incoming calls to a number you choose. Click Here for more information about our features.*Does not apply to unlimited or pay-as-you-go plans.
When you hear a tone, you can put the first caller on hold by pressing the SEND key. You may return to your original party by pressing the SEND key again.