Current Opportunities
Customer Care Coordinator Apply Now »
Mar 10, 2010 | Management | Glasgow #2 Customer Care Center
Responsibilities
- Successfully achieve monthly store quota
- Day to day operational management in absence of manager
- Provide consistent quality customer service sales support and direction to Sales Associates
- Provide Store Reporting to management
- Assist management in coordinating promotional events
- Assist in continuing education/training for location’s associates
- Ensure store location is well organized and duties as assigned by Customer Care Manager
- Duties as assigned by Customer Care Manager
Requirements
- PC skills-Lotus, WordPerfect, Internet e-mail, Excel, PowerPoint
- Strong written, verbal and organizational skills
- Teamwork experience
- Valid driver’s license
Customer Care Coordinator Apply Now »
Mar 10, 2010 | Management | Somerset Customer Care Center
Responsibilities
- Successfully achieve monthly store quota
- Day to day operational management in absence of manager
- Provide consistent quality customer service sales support and direction to Sales Associates
- Provide Store Reporting to management
- Assist management in coordinating promotional events
- Assist in continuing education/training for location’s associates
- Ensure store location is well organized and duties as assigned by Customer Care Manager
- Duties as assigned by Customer Care Manager
Requirements
- PC skills-Lotus, WordPerfect, Internet e-mail, Excel, PowerPoint
- Strong written, verbal and organizational skills
- Teamwork experience
- Valid driver’s license
Customer Care Associate Apply Now »
Mar 09, 2010 | Sales | Somerset Customer Care Center
Responsibilities
- Greets customers to establish rapport and make them feel welcome.
- Accurately determine customers’ needs regarding product, features, rate plan, accessories, etc.
- Answers customer’s questions concerning location, price, and use of merchandise accurately.
- Provides thorough explanation of products and services.
- Assists customer with operation of phone equipment and features, by thoroughly demonstrating the product.
- Solicits new activations from walk-in store traffic as well as by placing cold calls to potential customers using available authorized lists.
- Follows up on all new activations to insure quality of service rendered and to solicit referrals.
- Stocks shelves, counters, or tables with samples of all merchandise available.
- Maintains store so that it is organized, clean, and free of debris.
- Properly completes all paperwork, as required, keeping records of sales, inventory of stock, and merchandise orders in an timely manner.
- Adheres to company policies on pricing and procedures.
- Processes cash and credit card sales, credits, etc., per company procedures.
Requirements
- Strong communication skills
- Highly motivated, results-oriented, individual
- Prior track record in sales preferred
Customer Care Associate Apply Now »
Mar 03, 2010 | Sales | Elizabethtown Headquarters Customer Care Center
Responsibilities
- Greets customers to establish rapport and make them feel welcome.
- Accurately determine customers’ needs regarding product, features, rate plan, accessories, etc.
- Answers customer’s questions concerning location, price, and use of merchandise accurately.
- Provides thorough explanation of products and services.
- Assists customer with operation of phone equipment and features, by thoroughly demonstrating the product.
- Solicits new activations from walk-in store traffic as well as by placing cold calls to potential customers using available authorized lists.
- Follows up on all new activations to insure quality of service rendered and to solicit referrals.
- Stocks shelves, counters, or tables with samples of all merchandise available.
- Maintains store so that it is organized, clean, and free of debris.
- Properly completes all paperwork, as required, keeping records of sales, inventory of stock, and merchandise orders in an timely manner.
- Adheres to company policies on pricing and procedures.
- Processes cash and credit card sales, credits, etc., per company procedures.
Requirements
- Strong communication skills
- Highly motivated, results-oriented, individual
- Prior track record in sales preferred
Manager – Business & Marketing Analysis Apply Now »
Mar 01, 2010 | Marketing | Elizabethtown Headquarters
Responsibilities
To create and distribute key business, sales, promotional and marketing analysis (including strategic planning, service & feature pricing, promotional offers, sales quotas, business cases, and competitive analysis) and recommend action steps based on that analysis.
- Generate key Strategic Plan data (including forecasting of customer numbers, customer by price plan, feature adoption and airtime/roaming/toll projections)
- Utilize flexible modeling to accommodate for changes in the competitive market and generate accurate, prompt and clear recommendations
- Research and compile competitive analyses to facilitate the creation of competitive promotional offerings and recommend new products, plan/feature pricing and services based on this information
- Develop predictive models to drive customer acquisition, retention, profitability and loyalty, and model new competitive scenarios
- Forecast customer numbers and major feature revenue
- Create monthly sales distribution quotas to be reviewed by executive management
- Create & generate reports for distribution (including month-end reports, customer numbers, feature revenue, phone pricing verification)
- Develop tracking tools to monitor campaign and plan performance and to assist with future campaign implementation as well as monitor results of implemented products and services
- Produce & distribute phone pricing matrix and scatter grams and coordinate handset pricing strategy with Inventory/Logistics to stay within budgeted loss per box
- Coordinate communication between Marketing/Product development, BCI billing, and Manager of Business Intelligence & Analytics
- Work with billing vendor to establish functionality of new products, services, price plans, and features and provides support retail store POS
- Create and present training regarding promotional offerings, price plan, product and feature provisioning in billing and POS
- Coordinate and plan bi-annual Sales/Marketing management meeting
- Other duties as assigned by management
Requirements
- Bachelor’s Degree in Finance, Statistics or Economics; MBA preferred
- Strong leadership, project management, negotiation, and communication skills
- Expertise in MS Excel, Word, Access as well as predictive modeling, CRM and analytics programs
- Working knowledge of statistics, finance and quantitative analysis
- Excellent organizational skills, motivational and presentation skills
Customer Service Representative - Collections Apply Now »
Feb 23, 2010 | Customer Service | Elizabethtown Headquarters
Hours: Monday - Friday 9am - 6pm
Responsibilities
- To suspend past due accounts, to monitor payments, and to unsuspend service as soon as payment is made.
- To disconnect delinquent accounts, accurately reconnect accounts upon payment.
- To Write Off from billing, outsource to collection agency nonpay disconnected accounts.
- Answer customer calls regarding bad debt in a professional and knowledgeable manner.
- Other duties as assigned by supervisor.
Support Services Coordinator Apply Now »
Feb 19, 2010 | Human Resources | Elizabethtown Headquarters
Hours: Monday - Friday 8am - 5pm
Responsibilities
- Coordinates, schedules and maintains company records for company training programs.
- EzLabor Administrator: management of time card info and training.
- Centralized office supply ordering for company.
- Responsible for coordination and participation in community relation projects.
- Coordinate company events, conference calls, meeting rooms as required.
- Facilities maintenance
- Commission verification and processing.
- Office space coordination and management.
- Other duties as required.
Requirements
- PC proficient, Microsoft Excel, email.
- Experience in ADP time-management programs preferred.
- Strong communication/organization skills
- College preferred.
Customer Care Associate Apply Now »
Feb 19, 2010 | Sales | Brandenburg Customer Care Center
Responsibilities
- Greets customers to establish rapport and make them feel welcome.
- Accurately determine customers’ needs regarding product, features, rate plan, accessories, etc.
- Answers customer’s questions concerning location, price, and use of merchandise accurately.
- Provides thorough explanation of products and services.
- Assists customer with operation of phone equipment and features, by thoroughly demonstrating the product.
- Solicits new activations from walk-in store traffic as well as by placing cold calls to potential customers using available authorized lists.
- Follows up on all new activations to insure quality of service rendered and to solicit referrals.
- Stocks shelves, counters, or tables with samples of all merchandise available.
- Maintains store so that it is organized, clean, and free of debris.
- Properly completes all paperwork, as required, keeping records of sales, inventory of stock, and merchandise orders in an timely manner.
- Adheres to company policies on pricing and procedures.
- Processes cash and credit card sales, credits, etc., per company procedures.
Requirements
- Strong communication skills
- Highly motivated, results-oriented, individual
- Prior track record in sales preferred
Customer Service Representative-Customer Applications Apply Now »
Feb 18, 2010 | Customer Service | Elizabethtown Headquarters
Schedule:
Saturday: 12:00-9:00, Monday: 10:00-7:00, Tuesday: 11:00-8:00, Thursday: 10:00-7:00 and Friday: 12:00-9:00
Responsibilities
- Responsible for processing credit, activations and any modifications for newly acquired/existing customer base
- Effectively communicate results of the Credit Scoring and newly activated accounts.
- Capable of Internet Data Retrieval.
- Understanding of Numbers Portability.
- Other duties as assigned by management.
Requirements
- Attention to detail
- Cellular background preferred
- High school diploma or equivalency
- Working knowledge of CRM, Switch, Microsoft Excell, Decisioning Solutions
- Excellent verbal and PC skills required
Service Technician Apply Now »
Feb 18, 2010 | Technical | Bowling Green Customer Care Center
Responsibilities
- Installation of cellular antennas, car kits and accessories
- Trouble shooting and repairing cellular telephones and accessories
- Scheduling of customer appointments
- Knowledge of inventory system and product lines
- Operation of mobile service and in house service
- Provide quality customer service to all Bluegrass Cellular customers
- Knowledge of inventory system and product lines
- Support sales staff in all customer equipment servicing issues
- Other duties as directed by management
Requirements
- One year experience in automotive electronic installation
- PC literate
- Valid driver’s license
- Cellular experience preferred
Customer Care Associate Apply Now »
Feb 17, 2010 | Sales | Glasgow Customer Care Center
Responsibilities
- Greets customers to establish rapport and make them feel welcome.
- Accurately determine customers’ needs regarding product, features, rate plan, accessories, etc.
- Answers customer’s questions concerning location, price, and use of merchandise accurately.
- Provides thorough explanation of products and services.
- Assists customer with operation of phone equipment and features, by thoroughly demonstrating the product.
- Solicits new activations from walk-in store traffic as well as by placing cold calls to potential customers using available authorized lists.
- Follows up on all new activations to insure quality of service rendered and to solicit referrals.
- Stocks shelves, counters, or tables with samples of all merchandise available.
- Maintains store so that it is organized, clean, and free of debris.
- Properly completes all paperwork, as required, keeping records of sales, inventory of stock, and merchandise orders in an timely manner.
- Adheres to company policies on pricing and procedures.
- Processes cash and credit card sales, credits, etc., per company procedures.
Requirements
- Strong communication skills
- Highly motivated, results-oriented, individual
- Prior track record in sales preferred
Call Center Customer Service Representative Apply Now »
Feb 17, 2010 | Customer Service | Elizabethtown Headquarters Customer Care Center
Responsibilities
- Respond professionally to incoming customer inquiry calls in a friendly polite manner supplying caller with accurate information.
- Support the Indirect/Direct Sales distribution departments.
- Able to process existing customer account changes in a timely manner
- Capable of trouble shooting customer’s technical difficulties
- Other duties as assigned by management
Requirements
- Cellular background preferred
- Excellent verbal and PC skills
Customer Care Associate Apply Now »
Feb 17, 2010 | Sales | Leitchfield Customer Care Center
Responsibilities
- Greets customers to establish rapport and make them feel welcome.
- Accurately determine customers’ needs regarding product, features, rate plan, accessories, etc.
- Answers customer’s questions concerning location, price, and use of merchandise accurately.
- Provides thorough explanation of products and services.
- Assists customer with operation of phone equipment and features, by thoroughly demonstrating the product.
- Solicits new activations from walk-in store traffic as well as by placing cold calls to potential customers using available authorized lists.
- Follows up on all new activations to insure quality of service rendered and to solicit referrals.
- Stocks shelves, counters, or tables with samples of all merchandise available.
- Maintains store so that it is organized, clean, and free of debris.
- Properly completes all paperwork, as required, keeping records of sales, inventory of stock, and merchandise orders in an timely manner.
- Adheres to company policies on pricing and procedures.
- Processes cash and credit card sales, credits, etc., per company procedures.
Requirements
- Strong communication skills
- Highly motivated, results-oriented, individual
- Prior track record in sales preferred
Customer Care Associate Apply Now »
Feb 16, 2010 | Sales | Corbin Customer Care Center
Responsibilities
- Greets customers to establish rapport and make them feel welcome.
- Accurately determine customers’ needs regarding product, features, rate plan, accessories, etc.
- Answers customer’s questions concerning location, price, and use of merchandise accurately.
- Provides thorough explanation of products and services.
- Assists customer with operation of phone equipment and features, by thoroughly demonstrating the product.
- Solicits new activations from walk-in store traffic as well as by placing cold calls to potential customers using available authorized lists.
- Follows up on all new activations to insure quality of service rendered and to solicit referrals.
- Stocks shelves, counters, or tables with samples of all merchandise available.
- Maintains store so that it is organized, clean, and free of debris.
- Properly completes all paperwork, as required, keeping records of sales, inventory of stock, and merchandise orders in an timely manner.
- Adheres to company policies on pricing and procedures.
- Processes cash and credit card sales, credits, etc., per company procedures.
Requirements
- Strong communication skills
- Highly motivated, results-oriented, individual
- Prior track record in sales preferred
Customer Care Associate Apply Now »
Feb 16, 2010 | Sales | Elizabethtown Customer Care Center
Responsibilities
- Greets customers to establish rapport and make them feel welcome.
- Accurately determine customers’ needs regarding product, features, rate plan, accessories, etc.
- Answers customer’s questions concerning location, price, and use of merchandise accurately.
- Provides thorough explanation of products and services.
- Assists customer with operation of phone equipment and features, by thoroughly demonstrating the product.
- Solicits new activations from walk-in store traffic as well as by placing cold calls to potential customers using available authorized lists.
- Follows up on all new activations to insure quality of service rendered and to solicit referrals.
- Stocks shelves, counters, or tables with samples of all merchandise available.
- Maintains store so that it is organized, clean, and free of debris.
- Properly completes all paperwork, as required, keeping records of sales, inventory of stock, and merchandise orders in an timely manner.
- Adheres to company policies on pricing and procedures.
- Processes cash and credit card sales, credits, etc., per company procedures.
Requirements
- Strong communication skills
- Highly motivated, results-oriented, individual
- Prior track record in sales preferred
Customer Care Associate Apply Now »
Feb 16, 2010 | Sales | Bardstown Customer Care Center
Responsibilities
- Greets customers to establish rapport and make them feel welcome.
- Accurately determine customers’ needs regarding product, features, rate plan, accessories, etc.
- Answers customer’s questions concerning location, price, and use of merchandise accurately.
- Provides thorough explanation of products and services.
- Assists customer with operation of phone equipment and features, by thoroughly demonstrating the product.
- Solicits new activations from walk-in store traffic as well as by placing cold calls to potential customers using available authorized lists.
- Follows up on all new activations to insure quality of service rendered and to solicit referrals.
- Stocks shelves, counters, or tables with samples of all merchandise available.
- Maintains store so that it is organized, clean, and free of debris.
- Properly completes all paperwork, as required, keeping records of sales, inventory of stock, and merchandise orders in an timely manner.
- Adheres to company policies on pricing and procedures.
- Processes cash and credit card sales, credits, etc., per company procedures.
Requirements
- Strong communication skills
- Highly motivated, results-oriented, individual
- Prior track record in sales preferred
Service Technician Apply Now »
Feb 15, 2010 | Technical | Elizabethtown Customer Care Center
Responsibilities
- Installation of cellular antennas, car kits and accessories
- Trouble shooting and repairing cellular telephones and accessories
- Scheduling of customer appointments
- Knowledge of inventory system and product lines
- Operation of mobile service and in house service
- Provide quality customer service to all Bluegrass Cellular customers
- Knowledge of inventory system and product lines
- Support sales staff in all customer equipment servicing issues
- Other duties as directed by management
Requirements
- One year experience in automotive electronic installation
- PC literate
- Valid driver’s license
- Cellular experience preferred
Administrator- Wireless Network Data Core Apply Now »
Feb 15, 2010 | Technical | Elizabethtown Headquarters
Responsibilities: Wireless Network Data Core support to ensure 24/7 operation.
- Assist in monitoring and managing the CDMA 1xRTT and 1xEV-DO Data Network.
- Assist in monitoring and managing all UNIX scripts and other automated tasks to ensure day-to-day operations.
- Assist in monitoring and managing network security including password rotation schedules, security log monitoring and user account activities.
- Assist in monitoring and managing network reliability including IP allocation utilization, bandwidth utilization, server resource utilization.
- Assist with implementation of new services.
- Follow directions given by Data Engineers.
- Rotate on-call duties.
- Other duties as directed by Management.
Requirements
- Associate’s Degree or equivalent experience with one to three years in LAN/WAN internet environment.
- Understanding of CDMA Technology including basic 1xRTT and 1xEV-DO technology.
- 1 to 2 years experience with UNIX operating systems required, Sun Solaris preferred.
- 1 to 2 years experience with industry switches and/or routers required, Nortel or Cisco preferred.
- Experience with cable running and crimping (CAT-5e / RJ-45) preferred.
- Experience with Microsoft Exchange Sync/BlackBerry technology preferred.
- Experience in developing and writing technical documentation.
- Strong oral and written communication skills.
- Valid driver’s license.
Customer Care Associate Apply Now »
Feb 15, 2010 | Sales | Russellville Customer Care Center
Responsibilities
- Greets customers to establish rapport and make them feel welcome.
- Accurately determine customers’ needs regarding product, features, rate plan, accessories, etc.
- Answers customer’s questions concerning location, price, and use of merchandise accurately.
- Provides thorough explanation of products and services.
- Assists customer with operation of phone equipment and features, by thoroughly demonstrating the product.
- Solicits new activations from walk-in store traffic as well as by placing cold calls to potential customers using available authorized lists.
- Follows up on all new activations to insure quality of service rendered and to solicit referrals.
- Stocks shelves, counters, or tables with samples of all merchandise available.
- Maintains store so that it is organized, clean, and free of debris.
- Properly completes all paperwork, as required, keeping records of sales, inventory of stock, and merchandise orders in an timely manner.
- Adheres to company policies on pricing and procedures.
- Processes cash and credit card sales, credits, etc., per company procedures.
Requirements
- Strong communication skills
- Highly motivated, results-oriented, individual
- Prior track record in sales preferred
Telecom Network Engineer Apply Now »
Feb 09, 2010 | Technical | Elizabethtown Headquarters
Responsibilities
- Wireless services support, ie – number administration, coordination with Network Coordinator for installation of new circuits, ordering and tracking SS7 services, CLLI code administration.
- Project management overseeing installation of all projects.
- Oversee the installation and construction of new fiber routes and moving or relocating of existing fiber routes for road moves.
- Oversee purchase of right-of-way by working with engineering firm.
- Oversee the installation, additions and moves of all network equipment.
- Interface with vendors, state highway department, legal, engineering firms and partner companies for all installation, relocations, additions, repair coordination and routine maintenance of network.
- Prepare weekly status reports.
- Assist in the preparation of capital budgets as relating to forecasted construction.
- Monitor and verify work performed versus budget and schedule.
- Coordinate outside plant monitoring with fiber locating vendor.
- Coordinate with the Before You Dig (“BUD”) system (new routes, missed locates, etc.)
- Duties as assigned by supervisor.
Requirements
- Telecommunications degree or equivalent work related experience.
- Telephony background with good understanding of telephony networks.
- Experience working with technical documentation/references.
- Working knowledge of PC’s, excellent organizational and communication skills, detail oriented, able to work independently and as a team member, valid driver’s license.
Wireless Network Surveillance Technician Apply Now »
Feb 09, 2010 | Technical | Elizabethtown Headquarters
Hours
Thursday, Friday, Saturday, Sunday, and Monday 6:00 PM – 3:00 AM
Responsibilities
The purpose of this position is to provide clerical department and management support needed to meet company and departmental objectives through the coordination of company resources.
- Responsible for monitoring the Wireless network for alarms and outage conditions, as well as remote maintenance to switch, and cell sites as directed by Operations Management.
- Surveillance monitoring of switch, cells, voice mail, E-911 Phase II GCS platform and other related equipment.
- Loading of all switch and cell hardware maintaining preventative maintenance requirements.
- Clearing alarms as required.
- Technician dispatch as needed.
- Reports and tracking as required.
- Other duties as directed by management.
Requirements
- High School diploma.
- Technical degree or equivalent work related experience a plus.
- Valid driver’s license
Oracle Database Administrator Apply Now »
Feb 09, 2010 | Technical | Elizabethtown Headquarters
Perform day-to-day operation and maintenance of Oracle database instances primarily supporting the Billing system within the administrative network.
- Manage creation and configuration for multiple production, test, and development databases.
- Handle all maintenance and administrative functions for assigned databases, including space management, backup/recoveries, data/object movement between environments.
- Work with users and application developers in resolving performance issues.
- Coordinate research, planning and implementation of security patches and fixes. Plan, test and implement upgrades for the databases.
- Responsible for on-call production support of Oracle databases.
- Other duties as assigned by management.
- Two year college degree in relevant field or related work experience.
- Oracle Certified Professional or other advanced certification preferred.
Responsibilities
Requirements
Customer Care Associate Apply Now »
Feb 08, 2010 | Sales | Radcliff Customer Care Center
Responsibilities
- Greets customers to establish rapport and make them feel welcome.
- Accurately determine customers’ needs regarding product, features, rate plan, accessories, etc.
- Answers customer’s questions concerning location, price, and use of merchandise accurately.
- Provides thorough explanation of products and services.
- Assists customer with operation of phone equipment and features, by thoroughly demonstrating the product.
- Solicits new activations from walk-in store traffic as well as by placing cold calls to potential customers using available authorized lists.
- Follows up on all new activations to insure quality of service rendered and to solicit referrals.
- Stocks shelves, counters, or tables with samples of all merchandise available.
- Maintains store so that it is organized, clean, and free of debris.
- Properly completes all paperwork, as required, keeping records of sales, inventory of stock, and merchandise orders in an timely manner.
- Adheres to company policies on pricing and procedures.
- Processes cash and credit card sales, credits, etc., per company procedures.
Requirements
- Strong communication skills
- Highly motivated, results-oriented, individual
- Prior track record in sales preferred
Customer Care Associate Apply Now »
Feb 04, 2010 | Sales | Central City Customer Care Center
Responsibilities
- Greets customers to establish rapport and make them feel welcome.
- Accurately determine customers’ needs regarding product, features, rate plan, accessories, etc.
- Answers customer’s questions concerning location, price, and use of merchandise accurately.
- Provides thorough explanation of products and services.
- Assists customer with operation of phone equipment and features, by thoroughly demonstrating the product.
- Solicits new activations from walk-in store traffic as well as by placing cold calls to potential customers using available authorized lists.
- Follows up on all new activations to insure quality of service rendered and to solicit referrals.
- Stocks shelves, counters, or tables with samples of all merchandise available.
- Maintains store so that it is organized, clean, and free of debris.
- Properly completes all paperwork, as required, keeping records of sales, inventory of stock, and merchandise orders in an timely manner.
- Adheres to company policies on pricing and procedures.
- Processes cash and credit card sales, credits, etc., per company procedures.
Requirements
- Strong communication skills
- Highly motivated, results-oriented, individual
- Prior track record in sales preferred
Customer Care Associate Apply Now »
Feb 04, 2010 | Sales | London Customer Care Center
Responsibilities
- Greets customers to establish rapport and make them feel welcome.
- Accurately determine customers’ needs regarding product, features, rate plan, accessories, etc.
- Answers customer’s questions concerning location, price, and use of merchandise accurately.
- Provides thorough explanation of products and services.
- Assists customer with operation of phone equipment and features, by thoroughly demonstrating the product.
- Solicits new activations from walk-in store traffic as well as by placing cold calls to potential customers using available authorized lists.
- Follows up on all new activations to insure quality of service rendered and to solicit referrals.
- Stocks shelves, counters, or tables with samples of all merchandise available.
- Maintains store so that it is organized, clean, and free of debris.
- Properly completes all paperwork, as required, keeping records of sales, inventory of stock, and merchandise orders in an timely manner.
- Adheres to company policies on pricing and procedures.
- Processes cash and credit card sales, credits, etc., per company procedures.
Requirements
- Strong communication skills
- Highly motivated, results-oriented, individual
- Prior track record in sales preferred
Remittance Clerk Apply Now »
Feb 03, 2010 | Customer Service | Elizabethtown Headquarters
Hours: Monday-Friday 11am-8pm
Responsibilities
- Post payments daily, process daily deposits and monitor drive thru window.
- Organizing and maintaining credit card payments.
- Open and count daily remittance mail for processing.
Requirements
- High School or equivalency
- Working knowledge of PC and Microsoft Excel.
Customer Care Associate Apply Now »
Feb 03, 2010 | Sales | Lebanon Customer Care Center
Responsibilities
- Greets customers to establish rapport and make them feel welcome.
- Accurately determine customers’ needs regarding product, features, rate plan, accessories, etc.
- Answers customer’s questions concerning location, price, and use of merchandise accurately.
- Provides thorough explanation of products and services.
- Assists customer with operation of phone equipment and features, by thoroughly demonstrating the product.
- Solicits new activations from walk-in store traffic as well as by placing cold calls to potential customers using available authorized lists.
- Follows up on all new activations to insure quality of service rendered and to solicit referrals.
- Stocks shelves, counters, or tables with samples of all merchandise available.
- Maintains store so that it is organized, clean, and free of debris.
- Properly completes all paperwork, as required, keeping records of sales, inventory of stock, and merchandise orders in an timely manner.
- Adheres to company policies on pricing and procedures.
- Processes cash and credit card sales, credits, etc., per company procedures.
Requirements
- Strong communication skills
- Highly motivated, results-oriented, individual
- Prior track record in sales preferred
Customer Care Associate - Part Time Apply Now »
Feb 01, 2010 | Sales | Elizabethtown Customer Care Center
Responsibilities
- Greets customers to establish rapport and make them feel welcome.
- Accurately determine customers’ needs regarding product, features, rate plan, accessories, etc.
- Answers customer’s questions concerning location, price, and use of merchandise accurately.
- Provides thorough explanation of products and services.
- Assists customer with operation of phone equipment and features, by thoroughly demonstrating the product.
- Solicits new activations from walk-in store traffic as well as by placing cold calls to potential customers using available authorized lists.
- Follows up on all new activations to insure quality of service rendered and to solicit referrals.
- Stocks shelves, counters, or tables with samples of all merchandise available.
- Maintains store so that it is organized, clean, and free of debris.
- Properly completes all paperwork, as required, keeping records of sales, inventory of stock, and merchandise orders in an timely manner.
- Adheres to company policies on pricing and procedures.
- Processes cash and credit card sales, credits, etc., per company procedures.
Requirements
- Strong communication skills
- Highly motivated, results-oriented, individual
- Prior track record in sales preferred
Welcome Associates Apply Now »
Feb 01, 2010 | Sales | Elizabethtown Customer Care Center
Hours: 17+ hours per week (10am-2pm) / (4-6pm)
Responsibilities
- Greets customers in a timely manner to establish rapport and makes them feel welcome.
- Directs customer to appropriate staff to address their needs.
- Gathers customer information as needed.
- Other duties as required by management.
Requirements
- High school diploma
- Excellent communication skills.
- Enthusiastic, friendly attitude
- Prior track record in customer service preferred
Welcome Associates Apply Now »
Feb 01, 2010 | Sales | Bowling Green Customer Care Center
Hours: 17+ hours per week (10am-2pm) / (4-6pm)
Responsibilities
- Greets customers in a timely manner to establish rapport and makes them feel welcome.
- Directs customer to appropriate staff to address their needs.
- Gathers customer information as needed.
- Other duties as required by management.
Requirements
- High school diploma
- Excellent communication skills.
- Enthusiastic, friendly attitude
- Prior track record in customer service preferred
