Careers

Support Bluegrass Cellular through special events/promotions, manage public relations initiatives, and maximize Bluegrass

Lead in-store demo presentations, ensure customers receive a personalized experience, and provide exceptional customer service,

Working with Microsoft SQL Server, evaluate and utilize reporting tools, and work closely with other departments to determine

Ensure billing information is correct, switch requirements are handled in a timely manner, and maintain MTSO and ancillary

Leading/managing an applications development team,  working as part of the team to design and develop database-centric

Maintain switch translations and cell site database, ensure engineering requirements are handled in a timely manner, and produce

Install/maintain network software/hardware, configure new devices and maintain configurations on existing devices, and

Install/maintain network software/hardware, configure new devices and maintain configurations on existing devices, and design,

Monitor server/firewall/intrusion detection logs and network traffic for unusual/suspicious activity, vulnerability detection

Evaluate/assess current monitoring/logging systems, develop projects to consolidate disparate monitoring systems, and work to

Provides support for customer base, trouble shoots complaints and technical difficulties, and performs drive-outs to areas of

Resolve customer inquiries regarding wireless data products and services, and provide excellent customer service to our awesome

Supervise Service Center, manage equipment and accessory inventory, and oversee operation of mobile services.

Inspire a team to deliver excellent customer service, through engaging leadership and driving team results.

Provide consistent outstanding customer service in assisting with trouble shooting cellular issues.

Engage our wonderful customers to establish a rapport in order to determine and meet their wants and needs.

Engage our wonderful customers to establish a rapport in order to determine and meet their wants and needs.

Expand our wonderful customer base with new wireless voice and data business and individual customers.

Delivery of excellent customer service to incoming call inquiries daily in a polite, professional, friendly manner.

Assist in meeting the needs of the direct/indirect distribution channels by effective communication and delivery of wonderful